Watch how it works.
FULLY INTEGRATED WITH YOUR EXISTING DMS, THE FIXT WEB AND MOBILE APP CONNECTS YOU WITH YOUR CUSTOMERS AROUND THE SERVICE OF THEIR VEHICLES.
Automated maintenance reminders
Fixt knows your customers’ mileage and alerts them when it's time to return to your dealership for their scheduled maintenance.
Bidirectional in-app messaging
Ask and answer questions with your customers using in-app messaging when they're too busy to answer the phone. Share photos and video of parts and repairs to build trust and enhance your sales technique.
Simple appointment scheduling
Whether you need a scheduling system or already use one provided by your DMS, your customers can set appointments directly from the Fixt mobile and web app, allowing you to capture customers' needs in their own words, which can be directly imported into the repair order.
Electronic RO delivery and approval
Deliver repair orders electronically and obtain approval on individual line items with the click of a button.
Automated repair status updates
Keep your customers informed about the status of their repairs with automated updates that require no additional work from your service advisors.
full features & benefits
Automated reminders for scheduled maintenance
Mass notifications for sending specials and useful information to targeted groups of customers
Two-way messaging with image upload support
Appointment scheduling from the mobile app or web browser
Automated status updates while work is in progress
Electronic work order delivery and approval
Greater customer convenience
Increased customer trust
Higher customer retention
Improved CSI scores
Stronger customer loyalty and repurchase rates
Lower call volume and staffing needs
Increased technician workflow efficiency
Faster repair order completion
Reduced rental car costs
Increased survey completion rate
Actionable insights into performance